Contact Us

Headquarters Office

Tel: +8610-64466899
Fax: +8610-64466674
Add: Floors 1-2 North of Block B, Linda Building, No. 8 East Tucheng Road, Chaoyang District, Beijing.

Customer Service Department

Inquiry Hotline: +86 800-810-8200 (Beijing) +86 400-810-6888 (nationwide)
Services: Providing 24-hour online inquiry and complaint information; the customer service personnel will reply at the appointed time and confirm your service information.
Service Time: 9: 00—17: 30 Monday to Friday

Advertisement Marketing Department

Tel: +8610－64466899-871
E-mail: roenmarket2008@126.com
Businesses: Ad publicity, ad support for allied merchants, market promotion, etc.
Service Time: 9: 00—17: 30 Monday to Friday

Agent Alliance Chain Store & Franchise Department

Tel: +8610-64466899-215/ +8610-64466098
E-mail: roen@roen.com.cn
Businesses: Inviting merchants, franchisee, designing and decorating the new chain-stores, daily support, etc.
Service Time: 9: 00—17: 30 Monday to Friday

HR Department

Tel: +8610-64466899－119
E-mail: roenbj-hr@163.com
Businesses: Recruitment of employees, training, etc.
Service Time: 9: 00—17: 30 Monday to Friday